These terms and conditions and the documents referred to below (the "Ter= ms") apply to the use of the current website (the "Website") and its relate= d or connected services (collectively, the "Service"). You should carefully= review these Terms as they contain important information concerning your r= ights and obligations concerning the use of the Website and form a binding = legal agreement between you - our customer (the "Customer"), and us. By usi= ng this Website and/or accessing the Service, you, whether you are a guest = or a registered user with an account (=E2=80=9CAccount=E2=80=9D), agree to = be bound by these Terms, together with any amendments, which may be publish= ed from time to time. If you do not accept these Terms, you should refrain = from accessing the Service and using the Website. The Service is owned by A= ccelCore Enterprise Limitada, a limited liability company registered in Cos= ta Rica with company registration number 3102926243, with a registered addr= ess at Ofident Building, Office No.3, San Jose, Costa Rica (=E2=80=9CCompan= y=E2=80=9D), licensed in the State of Anjouan under the Computer Gaming Lic= ensing Act 007 of 2005.
We reserve the right to revise and amend the Terms (including any docume= nts referred to and linked to below) at any time. You should visit this pag= e periodically to review the Terms and Conditions. Amendments will be bindi= ng and effective immediately upon publication on this Website. If you objec= t to any such changes, you must immediately stop using the Service. Your co= ntinued use of the Website following such publication will indicate your ag= reement to be bound by the Terms as amended. Any bets not settled prior to = the changed Terms taking effect will be subject to the pre-existing Terms. 3. Your Obligations You acknowledge that at all times when accessing the Website and using t= he Service:
3.1 You age is over 18, or the legal age at which gambling, or gaming ac= tivities are allowed under the law or jurisdiction that applies to you. We = reserve the right to request proof of age documents from you at any time. 3.2 You are of legal capacity and can enter into a binding legal agreeme= nt with us. You must not access the Website or utilize the Service if you a= re not of legal capacity.
3.3 You are a resident in a jurisdiction that allows gambling. You are n= ot a resident of any country in which access to online gambling to its resi= dents or to any person within such country is prohibited. It is your sole r= esponsibility to ensure that your use of the service is legal.
3.4 You may not use a VPN, proxy or similar services or devices that mas= k or manipulate the identification of your real location.
3.5 You are the authorized user/ account holder of the payment method yo= u use.
3.6 You must make all payments to us in good faith and not attempt to re= verse a payment made or take any action which will cause such payment to be= reversed by a third party.
3.7 When placing bets you may lose some or all of your money deposited t= o the Service in accordance with these Terms and you will be fully responsi= ble for that loss.
3.8 When placing bets you must not use any information obtained in breac= h of any legislation in force in the country in which you were when the bet= was placed.
3.9 You are not acting on behalf of another party or for any commercial = purposes, but solely on your own behalf as a private individual in a person= al capacity.
3.10 You must not either attempt to manipulate any market or element wit= hin the Service in bad faith nor in a manner that adversely affects the int= egrity of the Service or us.
3.11 You must generally act in good faith in relation to us of the Servi= ce at all times and for all bets made using the Service.
3.12 You, or, if applicable, your employees, employers, agents, or famil= y members, are not registered as an Affiliate in our Affiliate program.
4.1 You must not use the Service:
4.1.1 If you are under the age of 18 years (or below the age of majority= as stipulated in the laws of the jurisdiction applicable to you) or if you= are not legally able to enter into a binding legal agreement with us or yo= u acting as an agent for, or otherwise on behalf, of a person under 18 year= s (or below the age of majority as stipulated in the laws of the jurisdicti= on applicable to you);
4.1.2 If you reside in a country in which access to online gambling to i= ts residents or to any person within such country is prohibited.
4.1.3 If you are a resident in any FATF blacklisted country, the Union o= f Comoros, United Kingdom, USA and its territories or any other jurisdictio= n deemed prohibited by the Anjouan Offshore Financial Authority.
4.1.4 To collect nicknames, e-mail addresses and/or other information of= other Customers by any means (for example, by sending spam, other types of= unsolicited emails or the unauthorised framing of, or linking to, the Serv= ice);
4.1.5 to disrupt or unduly affect or influence the activities of other C= ustomers or the operation of the Service generally;
4.1.6 to promote unsolicited commercial advertisements, affiliate links,= and other forms of solicitation which may be removed from the Service with= out notice;
4.1.7 in any way which, in our reasonable opinion, could be considered a= s an attempt to: (i) cheat the Service or another Customer using the Se= rvice; or (ii) collude with any other Customer using the Service in ord= er to obtain a dishonest advantage;
4.1.8 to scrape our odds or violate any of our Intellectual Property Rig= hts; or
4.1.9 for any unlawful activity whatsoever.
4.2 You cannot sell or transfer your account to third parties, nor can y= ou acquire a player account from a third party.
4.3 You may not, in any manner, transfer funds between player accounts. 4.4 We may immediately terminate your Account if you use the Service for= unauthorised purposes. We may also take legal action against you for doing= so in certain circumstances.
4.5 Employees of Company, its licensees, distributors, wholesalers, subs= idiaries, advertising, promotional or other agencies, media partners, contr= actors, retailers and members of the immediate families of each are NOT all= owed to use the Service for real money without prior consent from the Compa= ny Director or Authorised Representative. Should such activity be discovere= d, the account(s) will be immediately terminated and all bonuses/winnings w= ill be forfeited.
You agree that at all times when using the Service:
5.1 We reserve the right to refuse to accept a registration application = from any applicant at our sole discretion and without any obligation to com= municate a specific reason. If you are residing in a country that is not av= ailable in the registration page, you cannot register an account and play. 5.2 Before using the Service, you must personally complete the registrat= ion form and read and accept these Terms
5.3 You have to provide accurate contact information, inclusive of a val= id email address (=E2=80=9CRegistered Email Address=E2=80=9D), and update s= uch information in the future to keep it accurate. It is your responsibilit= y to keep your contact details up to date on your Account. Failure to do so= may result in you failing to receive important Account related notificatio= ns and information from us. We identify and communicate with our Customers = via their Registered Email Address. It is the responsibility of the Custome= r to maintain an active and unique email account, to provide us with the co= rrect email address and to advise Company of any changes in their email add= ress. Each Customer is wholly responsible for maintaining the security of h= is Registered Email Address to prevent the use of his Registered Email Addr= ess by any third party. The Company shall not be responsible for any damage= s or losses deemed or alleged to have resulted from communications between = the Company and the Customer using the Registered Email Address. We may sus= pend your Account if you intentionally provide false or inaccurate personal= information. We may also take legal action against you for doing so in cer= tain circumstances and/or contact the relevant authorities who may also tak= e action against you.
5.4 You are only allowed to register one Account with the Service. Accou= nts are subject to immediate closure if it is found that you have multiple = Accounts registered with us. This includes the use of representatives, rela= tives, associates, affiliates, related parties, connected persons and/or th= ird parties operating on your behalf.
5.5 In order to ensure your financial worthiness and to confirm your ide= ntity, we may ask you to provide us with additional personal information, s= uch as your name and surname, or use any third-party information providers = we consider necessary.
5.6 You must keep your password for the Service confidential. Provided t= hat the Account information requested has been correctly supplied, we are e= ntitled to assume that bets, deposits and withdrawals have been made by you= . We advise you to change your password on a regular basis and never disclo= se it to any third party. It is your responsibility to protect your passwor= d and any failure to do so shall be at your sole risk and expense. You may = log out of the Service at the end of each session. You are responsible for = all activity on your Account including third party access, regardless of wh= ether or not their access was authorised by you.
5.7 You must not at any time transmit any content or other information o= n the Service to another Customer or any other party by way of a screen cap= ture (or other similar method), nor display any such information or content= in a frame or in any other manner that is different from how it would appe= ar if such Customer or third party had typed the URL for the Service into t= he browser line.
5.8 When registering, you will receive possibility to use all currencies= available on the website. Those will be the currencies of your deposits, w= ithdrawals and bets placed and matched into the Service as set out in these= Terms. Some payment methods do not process in all currencies. Any currency= conversion will be undertaken in line with best practices and available ra= tes. The Company is not responsible for any losses arising from currency co= nversions.
5.9 We are under no obligation to open an Account for you and our websit= e sign-up page is merely an invitation to treat. It is entirely within our = sole discretion whether or not to proceed with the opening of an Account fo= r you and, should we refuse to open an Account for you, we are under no obl= igation to provide you with a reason for the refusal.
5.10 Upon receipt of your application, we may be in touch to request fur= ther information and/ or documentation from you in order for us to comply w= ith our regulatory and legal obligations.
5.11 If you deposit or play with us logging in with any form of electron= ic verification , you automatically authorise us to collect the necessary i= dentification information through any form of electronic verification and t= o create a Player Account on your behalf.
5.12 By registering an account on our website, the customer expressly ac= knowledges and agrees to the following declaration: I declare that I= am of legal age, not politically exposed and will transact on my behalf an= d risk. I also declare that any provided personal information is complete, = accurate and true and I understand that I am liable for providing incorrect= or misleading information. I agree to notify the administration in case of= any change in the above circumstances within 7 days of it becoming effecti= ve.
6.1 In order to start betting on the Service or withdraw your winnings, = we may require you to become a verified Customer which includes passing cer= tain checks. You may be required to provide a valid proof of identification= and any other document as it may be deemed necessary. This includes but is= not limited to, a picture ID (copy of passport, driver's licence or nation= al ID card) and a recent utility bill listing your name and address as proo= f of residence. We reserve the right to suspend wagering or restrict Accoun= t options on any Account until the required information is received. This p= rocedure is done in accordance with the applicable gaming regulation and th= e anti-money laundering legal requirements. Additionally, you will need to = fund your Service Account using the payment methods set out on the payment = section of our Website.
6.2 Accounts could use several currencies, in this case all Account bala= nces and transactions appear in the currency used for the transaction.
6.3 We do not give credit for the use of the Service.
6.4 We may close or suspend an Account if you are not or we reasonably b= elieve that you are not complying with these Terms, or to ensure the integr= ity or fairness of the Service or if we have other reasonable grounds to do= so. We may not always be able to give you prior notice. If we close or sus= pend your Account due to you not complying with these Terms, we may cancel = and/or void any of your bets and withhold any money in your account (includ= ing the deposit).
6.5 We reserve the right to close or suspend any Account without prior n= otice and return all funds. Contractual obligations already matured will ho= wever be honoured.
6.6 We reserve the right to refuse, restrict, cancel or limit any wager = at any time for whatever reason, including any bet perceived to be placed i= n a fraudulent manner in order to circumvent our betting limits and/ or our= system regulations.
6.7 If any amount is mistakenly credited to your Account it remains our = property and when we become aware of any such mistake, we shall notify you = and the amount will be withdrawn from your Account.
6.8 If, for any reason, your Account goes overdrawn, you shall be in deb= t to us for the amount overdrawn.
6.9 You must inform us as soon as you become aware of any errors with re= spect to your Account.
6.10 Please remember that betting is purely for entertainment and pleasu= re and you should stop as soon as it stops being fun. Absolutely do not bet= anything you can=E2=80=99t afford to lose. If you feel that you may have l= ost control of your gambling, we offer a self-exclusion option. Just send a= message to our Customer Support Department using your Registered Email Add= ress that you wish to SELF-EXCLUDE and this request will take effect as soo= n as practically possible. In this case your account will be disabled until= your further notice, and you won=E2=80=99t be able to login to it. You sho= uld refrain from taking any actions on your account once you have submitted= your self exclusion request. No losses from when the request is made will = be reimbursed by the Company.
6.11 You cannot transfer, sell, or pledge Your Account to another person= . This prohibition includes the transfer of any assets of value of any kind= , including but not limited to ownership of accounts, winnings, deposits, b= ets, rights and/or claims in connection with these assets, legal, commercia= l or otherwise. The prohibition on said transfers also includes however is = not limited to the encumbrance, pledging, assigning, usufruct, trading, bro= kering, hypothecation and/or gifting in cooperation with a fiduciary or any= other third party, company, natural or legal individual, foundation and/or= association in any way shape or form
6.12 Should you wish to close your account with us, please send an email= from your Registered Email Address to our Custom= er Support Department .
6.13 Any Account with no gameplay or other transactions for 12 months or= more, is considered dormant. If there is balance left on the account, an a= dmin fee up to =E2=82=AC10 will be deducted monthly as long as the balance = remains positive.
7.1 All deposits should be made from an account or payment system or cre= dit card that is registered in your own name. You may only deposit into you= r Account through the Site.
7.2 You may only use your own personal credit/debit card or other paymen= t method to fund your Account. The name appearing on the credit cards or re= gistered on the payment accounts used for deposits or pay-outs must corresp= ond to the name registered on your Account. We do not accept transactions f= rom business accounts or payment methods.
7.3 Fees and charges may apply to customer deposits and withdrawals.
7.4 We are not a financial institution and uses a third-party electronic= payment processors to process credit and debit card deposits; they are not= processed directly by us. Deposited funds are available on the Account wit= hin a reasonable amount of time following the confirmation of the deposit m= ade.
7.5 You agree to fully pay any and all payments and charges due to us or= to payment providers in connection with your use of the Service. You furth= er agree not to make any charge-backs or renounce or cancel or otherwise re= verse any of your deposits, and in any such event you will refund and compe= nsate us for such unpaid deposits including any expenses incurred by us in = the process of collecting your deposit, and you agree that any winnings fro= m wagers utilising those charged back funds will be forfeited. You acknowle= dge and agree that your player account is not a bank account and is therefo= re not guaranteed, insured or otherwise protected by any deposit or banking= insurance system or by any other similar insurance system of any other jur= isdiction, including but not limited to your local jurisdiction. Furthermor= e, the player account does not bear interest on any of the funds held in it= .
7.6 If you decide to accept any of our promotional or bonus, you agree t= o the Terms of Bonuses and terms of each specific bonus. We reserve the rig= ht to remove any unused bonuses after 7 days.
7.7 Funds originating from criminal and/or illegal and/or unauthorized a= ctivities must not be deposited with us.
7.8 If you deposit using your credit card, it is recommended that you re= tain a copy of Transaction Records and a copy of these Terms.
7.9 We reserve the right to request proof of payments to the Account at = any moment.
8.1 You may request a payout from the existing balance of your Account p= rovided that all payments have been confirmed and all amounts deposited, al= l wagering requirements and all other terms and conditions have been met. 8.2 You must roll over (wager) the entire deposit amount at least 1x in = order for the withdrawal to be approved. It will not be possible to withdra= w funds marked as "Bonus money", as well as funds stuck in an aborted game = or left in a pending state.
8.3 We reserve the right to request photo ID, address confirmation or pe= rform additional verification procedures (request your selfie, arrange a ve= rification call etc.) for the purpose of identity verification prior to gra= nting any withdrawals from your Account. We also reserve our rights to perf= orm identity verification at any time during the lifetime of your relations= hip with us.
8.4 All withdrawals must be made to the original debit, credit card, ban= k account, method of payment used to make the payment to your Account. We m= ay, and always at our own discretion, allow you to withdraw to a payment me= thod from which your original deposit did not originate. This will always b= e subject to additional security checks.
8.5 Should you wish to withdraw funds but your account is either inacces= sible, dormant, locked or closed, please contact our Customer Service Depar= tment.
8.6 Please note that we cannot guarantee successful processing of withdr= awals or refunds in the event if you breach the Restricted use policy state= d in Clauses 3.3 and 4.
8.7 While we are not responsible for any delays in payment processing, w= e strive to complete withdrawal requests within 1=E2=80=933 business days f= ollowing the verification of the required documents. We reserve the right t= o decline a withdrawal request if verification has not been completed or ot= her Terms and Conditions have not been met.
8.8 You are allowed to withdraw the maximum amount of =E2=82=AC40,000 pe= r month and no more than =E2=82=AC10,000 per week. VIP players may be entit= led for higher withdrawal levels. If you wish to withdraw winnings of =E2= =82=AC40,000 or above (or the equivalent in any other currency), we will di= vide the pay-out into instalments until the full amount is paid out. You wi= ll not get any interest on outstanding amounts.
8.9 All deposits not linked to a bonus promotion must be wagered at leas= t once before a withdrawal can be processed, in order to comply with anti-m= oney laundering regulations. For sports betting, only bets placed with mini= mum odds of 1.50 will count towards this wagering requirement. Additionally= , if there is any suspicion of fraud or money laundering, we reserve the ri= ght to forfeit all funds in the player's account and close the account with= out prior notice.
9.1. You are fully responsible for paying all monies owed to us. You mus= t make all payments to us in good faith and not attempt to reverse a paymen= t made or take any action which will cause such payment to be reversed by a= third party in order to avoid a liability legitimately incurred. You will = reimburse us for any charge-backs, denial or reversal of payment you make a= nd any loss suffered by us as a consequence thereof. We reserve the right t= o also impose an administration fee of =E2=82=AC50, or currency equivalent = per charge-back, denial or reversal of payment you make.
9.2. We reserve the right to use third party electronic payment processo= rs and or merchant banks to process payments made by you and you agree to b= e bound by their terms and conditions providing they are made aware to you = and those terms do not conflict with these Terms.
9.3 All transactions made on our site might be checked to prevent money = laundering or terrorism financing activity. Suspicious transactions will be= reported to the relevant authority.
10.1 In the event of an error or malfunction of our system or processes,= all bets are rendered void. You are under an obligation to inform us immed= iately as soon as you become aware of any error with the Service. In the ev= ent of communication or system errors or bugs or viruses occurring in conne= ction with the Service and/or payments made to you as a result of a defect = or error in the Service, we will not be liable to you or to any third party= for any direct or indirect costs, expenses, losses or claims arising or re= sulting from such errors, and we reserve the right to void all games/bets i= n question and take any other action to correct such errors.
10.2 We make every effort to ensure that we do not make errors in postin= g bookmaker lines. However, if as a result of human error or system problem= s a bet is accepted at an odd that is: materially different from those avai= lable in the general market at the time the bet was made; or clearly incorr= ect given the chance of the event occurring at the time the bet was made th= en we reserve the right to cancel or void that wager, or to cancel or void = a wager made after an event has started.
10.3 We have the right to recover from you any amount overpaid and to ad= just your Account to rectify any mistake. An example of such a mistake migh= t be where a price is incorrect or where we enter a result of an event inco= rrectly. If there are insufficient funds in your Account, we may demand tha= t you pay us the relevant outstanding amount relating to any erroneous bets= or wagers. Accordingly, we reserve the right to cancel, reduce or delete a= ny pending plays, whether placed with funds resulting from the error or not= .
11.1 The Terms and Conditions relating to Sports Betting are set out here and form an integral part of this Agreement= . These Sports Betting Terms govern all bets placed on the Sports Betting p= latform and shall apply in addition to these General Terms. In the event of= any inconsistency between the Sports Betting Terms and these General Terms= , the Sports Betting Terms shall prevail in relation to all matters concern= ing Sports Betting.
12.1 All communications and notices to be given under these Terms by you= to us shall be sent by contacting Customer Support.
12.2 All communications and notices to be given under these Terms by us = to you shall, unless otherwise specified in these Terms, be either posted o= n the Website and/or sent to the Registered Email Address we hold on our sy= stem for the relevant Customer. The method of such communication shall be i= n our sole and exclusive discretion.
12.3 All communications and notices to be given under these Terms by eit= her you or us shall be in writing in the English language and must be given= to and from the Registered Email Address in your Account.
12.4 From time to time, we may contact you by email for the purpose of o= ffering you information about betting, games, unique promotional offerings,= and other information from DiceSpin . You agree to receive such emails whe= n you agree to these Terms when registering at the Website. You can choose = to opt out of receiving such promotional offerings from us at any time by s= ubmitting a request to the Customer Support.
We cannot be held liable for any failure or delay in providing the Servi= ce due to an event of Force Majeure which could reasonably be considered to= be outside our control despite our execution of reasonable preventative me= asures such as: an act of God; trade or labour dispute; power cut; act, fai= lure or omission of any government or authority; obstruction or failure of = telecommunication services; or any other delay or failure caused by a third= party, and we will not be liable for any resulting loss or damage that you= may suffer. In such an event, we reserve the right to cancel or suspend th= e Service without incurring any liability.
14.1 To the extent permitted by applicable law, we will not compensate y= ou for any reasonably foreseeable loss or damage (either direct or indirect= ) you may suffer if we fail to carry out our obligations under these terms = unless we breach any duties imposed on us by law (including if we cause dea= th or personal injury by our negligence) in which case we shall not be liab= le to you if that failure is attributed to: (i) your own fault; (ii= ) a third party unconnected with our performance of these terms (for instan= ce problems due to communications network performance, congestion, and conn= ectivity or the performance of your computer equipment); or (iii) any o= ther events which neither we nor our suppliers could have foreseen or fores= talled even if we or they had taken reasonable care. As this service is= for consumer use only we will not be liable for any business losses of any= kind.
14.2 In the event that we are held liable for any event under these term= s, our total aggregate liability to you under or in connection with these t= erms shall not exceed (a) the value of the bets and or wagers you placed vi= a your account in respect of the relevant bet/wager or product that gave ri= se to the relevant liability, or (b) =E2=82=AC500 in aggregate, whichever i= s lower. Any claims must be brought within three (3) days from when the eve= nt or incident occurred.
14.3 We strongly recommend that you (i) take care to verify the suitabil= ity and compatibility of the service with your own computer equipment prior= to use; and (ii) take reasonable precautions to protect yourself against h= armful programs or devices including through installation of anti-virus sof= tware.
15.1 If we suspect that you are or receive notification that you are cur= rently under 18 years or were under 18 years (or below the age of majority = as stipulated in the laws of the jurisdiction applicable to you) when you p= laced any bets through the Service your Account will be suspended (locked) = to prevent you placing any further bets or making any withdrawals from your= Account. We will then investigate the matter, including whether you have b= een betting as an agent for, or otherwise on behalf, of a person under 18 y= ears (or below the age of majority as stipulated in the laws of the jurisdi= ction applicable to you). If having found that you: (a) are currently; (b) = were under 18 years or below the majority age which applies to you at the r= elevant time; or (c) have been betting as an agent for or at the behest of = a person under 18 years or below the majority age which applies:
15.2 This condition also applies to you if you are over the age of 18 ye= ars but you are placing your bets within a jurisdiction which specifies a h= igher age than 18 years for legal betting and you are below that legal mini= mum age in that jurisdiction.
15.3 In the event we suspect you are in breach of the provisions of this= Clause or are attempting to rely on them for a fraudulent purpose, we rese= rve the right to take any action necessary in order to investigate the matt= er, including informing the relevant law enforcement agencies.
We will seek criminal and contractual sanctions against any Customer inv= olved in fraud, dishonesty or criminal acts. We will withhold payment to an= y Customer where any of these are suspected. The Customer shall indemnify a= nd shall be liable to pay to us on demand all costs, charges or losses sust= ained or incurred by us (including any direct, indirect or consequential lo= sses, loss of profit, loss of business and loss of reputation) arising dire= ctly or indirectly from the Customer=E2=80=99s fraud, dishonesty or crimina= l act.
17.1 Any unauthorised use of our name and logo may result in legal actio= n being taken against you.
17.2 As between us and you, we are the sole owners of the rights in and = to the Service, our technology, software and business systems (the "Systems= ") as well as our odds. You must not use your personal profile for your own= commercial gain (such as selling your status update to an advertiser); and= when selecting a nickname for your Account we reserve the right to remove = or reclaim it if we believe it appropriate.
17.3 You may not use our URL, trademarks, trade names and/or trade dress= , logos ("Marks") and/or our odds in connection with any product or service= that is not ours, that in any manner is likely to cause confusion among Cu= stomers or in the public or that in any manner disparages us.
17.4 Except as expressly provided in these Terms, we and our licensors d= o not grant you any express or implied rights, license, title or interest i= n or to the Systems or the Marks and all such rights, license, title and in= terest specifically retained by us and our licensors. You agree not to use = any automatic or manual device to monitor or copy web pages or content with= in the Service. Any unauthorized use or reproduction may result in legal ac= tion being taken against you.
18.1 Subject to these Terms and your compliance with them, we grant to y= ou a non-exclusive, limited, non transferable and non sub-licensable licens= e to access and use the Service for your personal non-commercial purposes o= nly. Our license to you terminates if our agreement with you under these Te= rms ends.
18.2 Save in respect of your own content, you may not under any circumst= ances modify, publish, transmit, transfer, sell, reproduce, upload, post, d= istribute, perform, display, create derivative works from, or in any other = manner exploit, the Service and/or any of the content thereon or the softwa= re contained therein, except as we expressly permit in these Terms or other= wise on the Website. No information or content on the Service or made avail= able to you in connection with the Service may be modified or altered, merg= ed with other data or published in any for including for example screen or = database scraping and any other activity intended to collect, store, reorga= nise or manipulate such information or content.
18.3 Any non-compliance by you with this Clause may also be a violation = of our or third parties' intellectual property and other proprietary rights= which may subject you to civil liability and/or criminal prosecution.
19.1 For your protection and protection of all our Customers, the postin= g of any content on the Service, as well as conduct in connection therewith= and/or the Service, which is in any way unlawful, inappropriate or undesir= able is strictly prohibited (=E2=80=9CProhibited Behaviour=E2=80=9D).
19.2 If you engage in Prohibited Behaviour, or we determine in our sole = discretion that you are engaging in Prohibited Behaviour, your Account and/= or your access to or use of the Service may be terminated immediately witho= ut notice to you. Legal action may be taken against you by another Customer= , other third party, enforcement authorities and/or us with respect to you = having engaged in Prohibited Behaviour.
19.3 Prohibited Behaviour includes, but is not limited to, accessing or = using the Service to:
The above list of Prohibited Behaviour is not exhaustive and may be modi= fied by us at any time or from time to time. We reserve the right to invest= igate and to take all such actions as we in our sole discretion deem approp= riate or necessary under the circumstances, including without limitation de= leting the Customer=E2=80=99s posting(s) from the Service and/or terminatin= g their Account, and take any action against any Customer or third party wh= o directly or indirectly in, or knowingly permits any third party to direct= ly or indirectly engage in Prohibited Behaviour, with or without notice to = such Customer or third party.
The Service may contain links to third party websites that are not maint= ained by, or related to, us, and over which we have no control. Links to su= ch websites are provided solely as a convenience to Customers, and are in n= o way investigated, monitored or checked for accuracy or completeness by us= . Links to such websites do not imply any endorsement by us of, and/or any = affiliation with, the linked websites or their content or their owner(s). W= e have no control over or responsibility for the availability nor their acc= uracy, completeness, accessibility and usefulness. Accordingly when accessi= ng such websites we recommend that you should take the usual precautions wh= en visiting a new website including reviewing their privacy policy and term= s of use.
21.1 If you have any concerns or questions regarding these Terms you sho= uld contact our Customer Service Department via the links on the Website an= d use your Registered Email Address in all communication with us.
21.2 Notwithstanding the foregoing, we take no liability whatsoever to y= ou or to any third party when responding to any complaint that we received = or took action in connection therewith.
21.3 If a Customer is not satisfied with how a bet has been settled then= the Customer should provide details of their grievance to our Customer Ser= vice Department. We shall use our reasonable endeavours to respond to queri= es of this nature within a few days (and in any event we intend to respond = to all such queries within 30 days of receipt).
21.4 Game-outcome disputes must be submitted within 14 calendar days of = the session. Account, payment, bonus or suspension disputes must be submitt= ed within 30 calendar days. Claims submitted after this period will not be = considered. The Customer is solely responsible for their Account transactio= ns.
21.5 In the event of a dispute arising between you and us our Customer S= ervice Department will attempt to reach an agreed solution. Should our Cust= omer Service Department be unable to reach an agreed solution with you, the= matter will be escalated to our.
21.6 Eligible unresolved complaints may be escalated to Axion ADR, our a= ppointed independent Alternative Dispute Resolution provider approved under= the Anjouan licensing framework. Further details are available in our Comp= laints & ADR Policy.
Neither these Terms nor any of the rights or obligations hereunder may b= e assigned by you without the prior written consent of us, which consent wi= ll not be unreasonably withheld. We may, without your consent, assign all o= r any portion of our rights and obligations hereunder to any third party pr= ovided such third party is able to provide a service of substantially simil= ar quality to the Service by posting written notice to this effect on the S= ervice.
In the event that any provision of these Terms is deemed by any competen= t authority to be unenforceable or invalid, the relevant provision shall be= modified to allow it to be enforced in line with the intention of the orig= inal text to the fullest extent permitted by applicable law. The validity a= nd enforceability of the remaining provisions of these Terms shall not be a= ffected.
Without limiting our other remedies, we may suspend or terminate your Ac= count and refuse to continue to provide you with the Service, in either cas= e without giving you prior notice, if, in our reasonable opinion, you breac= h any material term of these Terms. Notice of any such action taken will, h= owever, be promptly provided to you.
25.1 Term of agreement . These Terms shall remain in ful= l force and effect while you access or use the Service or are a Customer or= visitor of the Website. These Terms will survive the termination of your A= ccount for any reason.
25.2 Gender . Words importing the singular number shall = include the plural and vice versa, words importing the masculine gender sha= ll include the feminine and neuter genders and vice versa and words importi= ng persons shall include individuals, partnerships, associations, trusts, u= nincorporated organisations and corporations.
25.3 Waiver . No waiver by us, whether by conduct or oth= erwise, of a breach or threatened breach by you of any term or condition of= these Terms shall be effective against, or binding upon, us unless made in= writing and duly signed by us, and, unless otherwise provided in the writt= en waiver, shall be limited to the specific breach waived. The failure of u= s to enforce at any time any term or condition of these Terms shall not be = construed to be a waiver of such provision or of the right of us to enforce= such provision at any other time.
25.4 Acknowledgement . By hereafter accessing or using t= he Service, you acknowledge having read, understood and agreed to each and = every paragraph of these Terms. As a result, you hereby irrevocably waive a= ny future argument, claim, demand or proceeding to the contrary of anything= contained in these Terms.
25.5 Language . In the event of there being a discrepanc= y between the English language version of these rules and any other languag= e version, the English language version will be deemed to be correct.
25.6 Governing Law . These Terms are governed exclusivel= y by the law in force in the state of Anjouan in the Union of Comoros. Any = dispute arising under these Terms shall be subject to the exclusive jurisdi= ction of the courts of Anjouan, to the exclusion of any other forum or juri= sdiction, unless otherwise required by law.
25.7 Entire agreement . These Terms constitute the entir= e agreement between you and us with respect to your access to and use of th= e Service, and supersedes all other prior agreements and communications, wh= ether oral or written with respect to the subject matter hereof.
