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Home › AML / KYC Policy

This Anti-Money Laundering and Know Your Customer Policy ("Policy") sets out the obligations of dicespin, operated at casino-dicespin.nl by Futurix MS Trading Dynamics Limitada / Accelcore Enterprise Limitada, towards the prevention of money laundering, terrorist financing, and other financial crime. dicespin holds dual licences — Kahnawake Gaming Commission (licence #01014) and Anjouan Offshore Financial Authority (licence #ALSI-202506031-FI2) — and is committed to meeting the compliance standards imposed by both regulatory authorities. All customers who register and transact on casino-dicespin.nl are subject to this Policy.

1. Purpose and Scope

Money laundering is the process by which individuals or organisations attempt to disguise the proceeds of criminal activity as legitimate funds. Terrorist financing involves the provision of funds — whether from legitimate or illegitimate sources — to support terrorist activities. dicespin is fully committed to detecting, preventing, and reporting any activity that may constitute money laundering or terrorist financing.

This Policy applies to:

  • All registered players on casino-dicespin.nl, regardless of jurisdiction or payment method;
  • All transactions processed through the platform, including deposits and withdrawals in EUR, USD, USDT (ERC20, SOL, BEP20, TRC20), ETH, and LTC;
  • All employees, contractors, and third-party processors acting on behalf of dicespin, including Cognisphere Trading Ltd, our certified third-party payment processor based in Cyprus;
  • Both fiat and cryptocurrency payment channels available on the site.

2. Legal and Regulatory Framework

dicespin operates in compliance with the requirements of its issuing licence authorities and with internationally recognised anti-money laundering standards, including but not limited to the recommendations of the Financial Action Task Force (FATF). Our obligations include:

  • Verifying the identity of customers before processing withdrawals and at other prescribed trigger points;
  • Monitoring customer transactions on an ongoing basis for unusual or suspicious patterns;
  • Maintaining records of identity verification and transaction data for the minimum period required by applicable regulation;
  • Reporting suspicious activity to the relevant competent authority without tipping off the customer concerned;
  • Refusing to process transactions where reasonable grounds for suspicion exist and verification cannot be satisfied.

3. Know Your Customer (KYC) — Who Must Verify

Every registered customer on casino-dicespin.nl is subject to identity verification. Verification is mandatory before any withdrawal is processed. dicespin reserves the right to request KYC documentation at any point during a customer's relationship with the platform, including but not limited to at registration, prior to the first withdrawal, upon reaching defined transaction thresholds, or when unusual account activity is detected.

No withdrawal will be released until KYC has been completed to the satisfaction of our compliance team. The standard processing timeline of 1–3 business days post-verification applies once documents have been approved.

4. KYC Documentation Requirements

To complete identity verification, customers must submit the following documents via the secure account portal or by email to [email protected]:

4.1 Proof of Identity

  • A valid government-issued photo ID — accepted documents include a national identity card, passport, or driving licence;
  • Both the front and back of the document must be clearly visible;
  • The document must be current and not expired.

4.2 Selfie Verification

  • A clear selfie photograph of the customer holding their photo ID next to their face;
  • The face and all four corners of the ID must be legible in a single image;
  • Screenshots or photocopies are not accepted.

4.3 Proof of Address

  • A recent document confirming the customer's residential address — a bank statement, utility bill, or official government correspondence are accepted;
  • The document must be dated within the last three months;
  • The customer's full name and address must be clearly visible.

4.4 Source of Funds and Source of Wealth

For customers who deposit or withdraw significant sums, or whose transaction patterns warrant enhanced scrutiny, dicespin may request additional documentation evidencing the source of funds used for gambling and/or the source of the customer's overall wealth. Acceptable documentation may include:

  • Recent payslips or employment contract;
  • Bank statements covering a defined period;
  • Evidence of business income, dividends, or investment returns;
  • Inheritance or gift documentation where applicable.

Failure to provide satisfactory source-of-funds documentation when requested will result in the suspension of withdrawal processing and may lead to account restriction.

4.5 Payment Method Verification

Where a customer deposits using a card, e-wallet, or bank transfer, dicespin may request verification that the payment instrument belongs to the account holder. For cryptocurrency deposits in USDT, ETH, or LTC, customers may be asked to confirm wallet ownership. Card details are never stored on dicespin's own systems — all card processing is handled by Cognisphere Trading Ltd, a certified third-party payment processor.

5. Withdrawal Method and Matching Policy

To reduce the risk of funds being redirected to third parties or unverified accounts, the withdrawal method used on casino-dicespin.nl must match the method used to make the original deposit. A customer who deposited by Visa may only withdraw to a Visa card; a customer who deposited in ETH may only withdraw in ETH. This matching requirement applies across all payment channels, including:

  • Visa / Mastercard;
  • Revolut;
  • MiFinity;
  • PSCD;
  • USDT (ERC20 / SOL / BEP20 / TRC20);
  • Ethereum (ETH);
  • Litecoin (LTC);
  • Bank Transfer.

Where a customer has deposited via multiple methods, dicespin will apportion withdrawal routes accordingly and may request clarification before processing.

6. Transaction Limits and AML Controls

The transaction framework at casino-dicespin.nl is structured partly as a financial crime control measure. The following limits apply to all accounts:

Control Limit
Minimum deposit €10
Minimum withdrawal €50
Maximum weekly withdrawal €10,000
Maximum monthly withdrawal €40,000
Winnings above €40,000 Paid in scheduled instalments
VIP enhanced monthly limits Available on request, subject to enhanced KYC

Withdrawal requests exceeding the standard monthly ceiling of €40,000 are paid out in scheduled instalments. VIP customers who require higher monthly limits may request these, but will be subject to enhanced due diligence and source-of-wealth verification before any elevated limits are approved.

dicespin's transaction monitoring systems flag activity that deviates from a customer's established pattern or that exhibits characteristics associated with financial crime, including but not limited to: rapid deposit-and-withdrawal cycling with minimal gameplay, deposits structured just below reporting thresholds, and deposits from multiple payment instruments followed by a single withdrawal request.

7. Cryptocurrency Transactions

dicespin accepts deposits and withdrawals in USDT (across four networks: ERC20, SOL, BEP20, and TRC20), ETH, and LTC. Cryptocurrency transactions carry specific AML risks — including pseudonymity and transaction irreversibility — and are subject to additional controls:

  • All cryptocurrency deposits and withdrawals are subject to the same KYC verification requirements as fiat transactions;
  • dicespin reserves the right to conduct blockchain analysis on cryptocurrency wallet addresses associated with a customer's account;
  • Funds originating from wallets associated with known illicit activity, darknet markets, sanctioned entities, or high-risk mixing services will be declined, and the account will be reported to the relevant authority;
  • The withdrawal wallet address for cryptocurrency must correspond to a wallet that the customer controls and that was used to make the original deposit, in line with the matching policy set out in Section 5;
  • dicespin does not accept deposits from or process withdrawals to third-party or custodial wallets that cannot be linked to the verified account holder.

8. Politically Exposed Persons (PEPs) and Sanctions Screening

dicespin screens all customers against international sanctions lists and PEP databases as part of the account opening and ongoing monitoring process. A Politically Exposed Person is an individual who holds or has held a prominent public position, or who is a close associate or family member of such a person.

Where a customer is identified as a PEP, or where a match is flagged against a sanctions list maintained by bodies including the UN Security Council, the EU, the OFAC, or other competent authorities:

  • Enhanced due diligence will be applied before any account activity is permitted;
  • Senior management approval is required before establishing or continuing a business relationship;
  • The source of funds and source of wealth must be verified to a higher standard;
  • Confirmed sanctions matches will result in immediate account suspension and mandatory reporting.

9. Suspicious Activity and Reporting

dicespin maintains internal procedures for identifying and escalating suspicious activity. Indicators that may give rise to suspicion include, but are not limited to:

  • A customer depositing large sums with minimal or no gambling activity, followed by a withdrawal request;
  • Multiple accounts linked to the same IP address, device, or payment method exhibiting coordinated deposit and withdrawal patterns;
  • A customer providing inconsistent, unclear, or implausible explanations for their source of funds;
  • Attempts to use the platform to convert cryptocurrency to fiat currency without meaningful play;
  • Deposits from or withdrawals to third parties, or requests to change the withdrawal method to one not used for depositing;
  • Sudden and unexplained increases in deposit volume inconsistent with the customer's previously established profile;
  • Use of cryptocurrency networks or addresses associated with high-risk activity as identified through blockchain analytics.

Where suspicious activity is identified, dicespin will file a report with the relevant competent authority as required under applicable regulation. Customers will not be informed that a report has been made ("tipping off" is prohibited). dicespin reserves the right to suspend or restrict account access, withhold pending withdrawals, and request additional documentation pending investigation.

10. Record Keeping

dicespin retains records of all KYC documentation, transaction data, and correspondence related to AML/KYC compliance for the minimum period prescribed by the licensing authorities and applicable law. Records retained include:

  • Copies of all identity documents and proof of address submitted by customers;
  • All transaction records, including deposits, withdrawals, bonus activity, and account adjustments;
  • Internal investigation notes and suspicious activity reports;
  • Records of enhanced due diligence conducted on PEPs, high-value customers, and flagged accounts.

All records are held securely and in compliance with applicable data protection requirements. Access is restricted to authorised personnel only.

11. Staff Training and Internal Controls

dicespin ensures that all relevant personnel are trained in AML and KYC obligations and are aware of their individual responsibilities. Training covers recognition of suspicious activity indicators, correct escalation procedures, tipping-off prohibitions, and the handling of KYC documentation. Training is reviewed and updated on a regular basis to reflect changes in regulation and emerging risk patterns.

A nominated Money Laundering Reporting Officer (MLRO) is responsible for receiving internal disclosures, reviewing suspicious activity, and submitting reports to competent authorities where required. The MLRO also oversees periodic reviews of this Policy to ensure it remains current and effective.

12. Responsible Gambling Interaction with AML

dicespin's responsible gambling framework operates alongside and complements its AML controls. Players who display signs of problem gambling — including patterns of rapid, high-volume deposits — may be subject to both responsible gambling intervention and enhanced AML scrutiny. The two programmes share a common objective: ensuring that the platform is not used in ways that are harmful or unlawful. Players can access responsible gambling tools including deposit limits, loss limits, and self-exclusion through their account at any time. The 24/7 live chat team and email support at [email protected] are available to assist.

13. Enforcement and Consequences of Non-Compliance

Failure to cooperate with dicespin's KYC and AML procedures will have the following consequences:

  • Withdrawal requests will not be processed until all required documentation has been submitted and verified;
  • Account access may be suspended pending completion of due diligence;
  • Where fraud, money laundering, or terrorist financing is confirmed or reasonably suspected, account funds may be frozen and the matter referred to the appropriate authority;
  • dicespin reserves the right to close any account that fails to meet its verification requirements and to withhold funds where required by law or regulatory direction.

dicespin will not be liable for any delay in withdrawal processing that results directly from a customer's failure to provide timely and satisfactory KYC documentation.

14. Policy Review

This AML / KYC Policy is reviewed on a regular basis by the MLRO and senior management to ensure it remains aligned with the requirements of the Kahnawake Gaming Commission, the Anjouan Offshore Financial Authority, and applicable international standards. Updates are published on casino-dicespin.nl and take effect immediately upon publication. Continued use of the platform following publication of an updated Policy constitutes acceptance of its terms.

15. Contact

For any questions relating to this Policy, identity verification, or to submit KYC documentation, please contact the dicespin compliance team:

  • Email: [email protected]
  • Live Chat: Available 24/7 via casino-dicespin.nl
  • In-account messaging: Available after login

dicespin is committed to maintaining a safe, fair, and fully compliant gaming environment for all players on casino-dicespin.nl.

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