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Home › Privacy Policy

PRIVAC= Y POLICY

The purpose of this Privacy Policy is to inform you about the methods an= d purposes for which your personal Player Data (=E2=80=9Cthe Player Data=E2= =80=9D) is processed, as well as to inform you about the rights you have re= garding the processing. By accepting this Privacy Policy, you agree that yo= u understand and accept the use of your personal information as set out in = this policy. If you do not agree with the terms of this Privacy Policy, ple= ase do not use the Website or otherwise provide us with your personal infor= mation. This Privacy Policy should be read in conjunction with our Terms and Conditions .

The Operator may periodically make changes to this Privacy Policy and wi= ll notify you of these changes by posting the modified terms on the Website= . The Operator may also inform you personally of any significant changes to= this Privacy Policy. You are encouraged to regularly examine this Privacy = Policy for up-to-date information on the processing of Player Data.

Why we process your player data

Personal data allows the Operator to identify the player. When you creat= e an account on the Website, you are requested to submit your personal info= rmation (your name, date of birth, email address, etc.), and when you choos= e to make a deposit or withdrawal you are requested to submit your financia= l information (account and debit or credit card details). We may request ad= ditional documents such as a copy of your ID, passport, driving license, cr= edit card, and proof of address in order to verify your identity. From a ce= rtain size of the transaction, we are also required to obtain a confirmatio= n of your source of funds.

By logging in to the gaming site you give us the consent to collect and = store the information on your location. This is needed in order to ensure t= hat you are not playing in a restricted country. A country is restricted if= gambling in that country is legally prohibited or requires a local license= .

We only process your Player Data when we have a legal basis to do so. Th= e processing can either be based on your consent, on fulfilling a contract = between us and you, on complying with our legal obligation, or on fulfillin= g our legitimate interest. If you refuse to provide your Player Data to us,= we are unable to provide you the service or parts of the service.

We obtain your consent for certain processing activities during the regi= stration process, where you actively agree to the processing by ticking a b= ox or implicitly when you deposit. The fulfillment of a contract requires, = for example, that we process your account and debit or credit card details = when you register as a real money player or choose to make a deposit or a w= ithdrawal.

In some cases, we process your personal data in order to fulfill our leg= itimate interests. Such legitimate interests consist of protecting us and a= ny other users of the Website against fraud including the use of stolen cre= dit cards, or any other fraudulent or criminal activity (including any char= geback or other reversal of a payment). To fulfill said interest, we may ch= eck your details against and share Player Data with other online gaming sit= es, banks, credit card companies, and other fraud prevention agencies. We a= lso have a legitimate interest to maintain and improve customer relations a= nd our service and enabling efficient marketing. To fulfill said interest, = we may use your personal data to communicate with you, to inform you about = the changes in the Website, and, if not otherwise requested by you, to send= promotional offers regarding gaming on the Website. We may also process yo= ur personal data for statistical purposes or to conduct research.

We may also process your personal data in order to comply with our legal= obligations. For example, anti-money laundering legislation requires all f= inancial institutions to collect and record personal data to confirm a play= er=E2=80=99s identity and to report any transactions arousing suspicion. We= may also process your personal data for the purpose of supporting and prom= oting Responsible Gambling as well as preventing gambling-related harm and = addiction and underage gambling.

How to collect player data

We collect your Player Data primarily from the moment when you create an= account (Name, gender, address, email, telephone number, date of birth, an= d information about your preferred currency).

Your financial information is collected through a secure server (SSL) fo= r your registration as a real money player. Additional documents if necessa= ry, shall be uploaded through your player=E2=80=99s account.

To prevent fraudulent or criminal activity, we may also collect the play= er=E2=80=99s financial information from other online gaming sites, banks, c= redit card companies, and other fraud prevention agencies.

We also may collect records of correspondence, whether via the Website, = email, telephone, or other means.

Data retention

We retain the personal data for the period necessary for us to fulfill t= he purposes outlined in this Privacy Policy unless a longer retention perio= d is required or permitted by law. We may also retain necessary personal da= ta to resolve disputes, enforce our Terms and Conditions, and comply with t= echnical and legal requirements and constraints related to the security, in= tegrity and operation of the Website and our service.

Generally, your personal data is retained for at least the duration of o= ur relationship, and as required by the licensing authority.

Data sharing

We may share your data with certain third parties, including law enforce= ment agencies, our service providers, and our affiliates=E2=80=93 but only = in accordance with this policy:

  1. Service Providers and Business Partners : We may engage= selected third party companies and individuals to perform services complem= entary to our own (e.g. hosting and server co-location services, data analy= tics services, marketing agencies, and advertising services and tools, data= and cybersecurity services, fraud detection and prevention services, payme= nt processing services, user engagement services, e-mail distribution, and = monitoring services, session recording, remote access services, and our bus= iness, legal, financial and privacy advisors) (collectively, "Service Provi= ders"). These Service Providers may have access to your Personal Data, depe= nding on each of their specific roles and purposes in facilitating and comp= lementing our Services, and may only use it for such purposes. We remain re= sponsible and liable for any Personal Data processing done by Service Provi= ders on its behalf, other than for events outside of its reasonable control= .
  2. Legal Disclosures : We may disclose or allow government= and law enforcement officials access to certain Personal Data, in response= to a subpoena, search warrant or court order (or similar requirement), or = in compliance with applicable laws and regulations, including for national = security purposes. Such disclosure or access may occur with or without noti= ce to you, if we have a good faith belief that we are legally compelled to = do so, or that disclosure is appropriate in connection with efforts to inve= stigate, prevent, or take action regarding actual or suspected illegal acti= vity, fraud, or other wrongdoing.
  3. Protecting Rights and Safety : We may share your Person= al Data with others, with or without notice to you, if we believe in good f= aith that this will help protect the rights, property or personal safety of= DiceSpin, any of our users or any members of the general public.
  4. Our Subsidiaries and Affiliated Companies : We may shar= e Personal Data internally within our sister casinos, for the purposes desc= ribed in this Policy. In addition, we can share Personal Data in case of ch= ange in control, including by means of merger, acquisition or purchase of s= ubstantially all of our assets, with the parties involved. If we believe th= at such change in control might materially affect your Personal Data, we wi= ll notify you of this event and the choices you may have via e-mail and/or = a prominent notice on our Services.

We may share your Personal Data in additional manners, pursuant to your = explicit approval, or if we are legally obligated to do so, or if we have r= endered such data non-personal and anonymous. We may transfer, share, or ot= herwise use non-personal data in our sole discretion and without the need f= or further approval.

Marketing and advertising

We may share information with advertising partners to send a promotional= communication to you or to show you customized content concerning our Webs= ites, as well as other products, services, websites and applications which = relate to companies within the Group or the Group=E2=80=99s business partne= rs and affiliates (together the =E2=80=9CMarketing Partners=E2=80=9D), whic= h we believe may interest you.

We may also share and disclose information with our Marketing Partners f= or the purpose of providing you different marketing offers, which we, or ou= r Marketing Partners, believe are relevant for you. Our Marketing Partners = may use this information for different marketing techniques, such as direct= email, post, SMS and telephone marketing purposes.

We will only send you marketing communications where you have consented = to receive such communications. You may at any time decline receiving= further marketing offers from us or from our business partners by contacti= ng us or following the links in the relevant communication to unsubscribe. = Please note that even if you unsubscribe from our marketing mailing list, w= e may continue to send you service-related updates and notifications.

Security measures

The Operator endeavor to maintain strict security measures on the Websit= e and its associated sites, so that no unauthorized use, loss and/or altera= tion of data can be done to Player and Player Account Data.

Financial information like credit or debit card data will not be stored = in the Website, and all credit and debit card transactions are stored for t= he purpose of processing the payments by a certified payment service provid= er of your choice.

The Player Account can only be accessed with a unique username and passw= ord, making a deposit o with the =E2=80=9Ccontinue play=E2=80=9D feature. &= nbsp;Any password will be stored in the Website only in encrypted form.

If you require any further information, please contact us through our cu= stomer support.

Other linked websites

Where there is a link from the Website to another relevant site, this Pr= ivacy Policy will not apply once you leave this site.

When you play casino or betting games, the privacy policy of the game pr= ovider also applies.

Your right to object to personal data processi= ng

You have the right to at any time object to the processing of your perso= nal data to direct marketing.

In so far as the processing of your personal data is based on a legitima= te interest of us or a third party, you have the right to object to the pro= cessing on grounds relating to your particular situation. When using your r= ight to object, you are required to define the particular situation based o= n which you are objecting the data processing.

You have the right at any time object to the processing of your data for= gaming. In so doing you instruct us to close your account, which will effe= ctively prevent you from accessing your account. We will store your data as= far as required by the licensing authorities.

You may use your right to object to the processing by either addressing = the request to our Customer Support.

Your other rights

You always have the right to withdraw your consent to the processing of = your personal data.

You have the right to obtain information of the personal data collected = for processing, and a right to obtain a copy of such data. You are also ent= itled to have any such personal data that is inaccurate, outdated, unnecess= ary or contrary to the purposes of data processing corrected or erased.

You are also entitled to have us restrict the processing of your persona= l data for example when you are waiting for our response to your access or = erasure request.

You have the right to receive the personal data concerning you, which yo= u have provided to us, in a machine-readable format, and have the right to = transmit those data to another controller. You can print your data by loggi= ng into your player=E2=80=99s account and printing it out from your profile= page.

If you have any more questions regarding your rights, please contact our= Customer Support.

If you suspect that we do not follow the applicable data protection regu= lations, you have the right to lodge a complaint with a competent data prot= ection authority.

We may update this policy from time to time, so please review it frequen= tly.

Cookie Policy

Introduction

DiceSpin uses cookies to deliver a better and more personalized service = to users. This helps us provide you with a good experience when you browse = our website and also allows us to improve our site.

What is a Cookie?

Cookies are small text files which are sent to and stored on your comput= er, smartphone or another device when you access a website or an applicatio= n. Cookies are then sent back to the originating website on each subsequent= visit or to another website that recognizes that cookie. The information s= tored in a cookie may relate to your browsing habits or may contain a uniqu= e identification number to allow the website to remember you on return visi= ts.

Use of Cookies on the Website

Cookies can be helpful in a variety of ways such as allowing you to move= between web pages efficiently, remembering your browsing preferences, meas= uring how you use the website so we can make sure it meets your needs, and = in general improving your browsing experience. Cookies also help by ensurin= g that content and advertisements you see on a website are more relevant to= your preferences.

DiceSpin use of cookies on the Website falls into the following categori= es:

  • Session Management =E2=80=93 these cookies are essentia= l to enable the use of the Website, they manage session information and ena= ble users to login and navigate through the Website.
  • Functionality =E2=80=93 these cookies store information= that enables us to remember user preferences e.g. preferred language, sort= types, media settings. They are also used to improve users=E2=80=99 experi= ence by, for example, stopping users from being shown the same message twic= e.
  • Fraud Prevention =E2=80=93 these cookies store informat= ion which helps us stop fraudulent use of the Website.
  • Tracking and Marketing =E2=80=93 These cookies record y= our visit to the website, the pages you have visited and the links you have= followed. We need to record this so that we can appropriately pay our Affi= liates. We use this information to measure the effectiveness of our marketi= ng and to improve the overall relevance of the advertising we buy including= , where possible, to make advertising more relevant to you. Without these c= ookies, you will be able to use and enjoy all the features of our Website b= ut the ads you see will not be tailored to your preferences.
  • Analysis =E2=80=93 these cookies allow us to recognize = and count the number of users and to see how users move around our Website = when they are using it. This helps us to improve the way the Website works,= for example, by ensuring that users are finding what they are looking for = easily. DiceSpin might, from time to time, use carefully selected third par= ty tracking and/or analytical cookies to assist in improving the Website an= d DiceSpin services for users.

Where links are provided on the Website to third-party websites it is im= portant to remember that those websites will have their own cookies and pri= vacy policies which will govern any information you may submit. If you deci= de to use any linked third-party websites please read their cookies and pri= vacy policies before doing so.

Managing Cookies

If you want to delete any cookies already stored on your computer or sto= p the cookies that keep track of your browsing patterns on the Website, you= can do so by deleting your existing cookies and/or altering your browser= =E2=80=99s privacy settings (the process you follow will differ from browse= r to browser).

Please note that deleting our cookies or disabling our future cookies me= ans that you may not be able to access certain areas or features of the Web= site. For example, if your browser is set to disable =E2=80=98session=E2=80= =99 cookies, you won=E2=80=99t be able to log on to your DiceSpin account. Details of how DiceSpin protects your privacy is set out in our Terms and Conditions .

Turning off cookies via your web browser

Most web browsers will provide you with some general information about c= ookies, enable you to see what cookies are stored on your device, allow you= to delete them all or on an individual basis, and enable you to block or a= llow cookies for all websites or individually selected websites. You can al= so normally turn off third-party cookies separately. Please note that the s= ettings offered by a browser or device often only apply to that particular = browser or device.

Information about cookies is usually found in the Help section of the we= b browser. Below are some links to some commonly used web browsers:

  • Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Safari

Changes to this cookie policy

We may from time to time, change or update this cookie policy. All chang= es to this cookie policy will be published on this page of the Website. Eac= h change will become effective on publication. We recommend that you revisi= t and read this cookie policy regularly to ensure that you are up-to-date w= ith the current terms.

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